What can be returned or exchanged? Handmade art pieces or customized items are not refundable.

No returns.  No exchanges.  All sales are final.

Artworks are final sale as they are one of a kind and not to be found anywhere else.

*Printed works sent directly from our home are non-refundable.

**In the future, we may use an external 3rd party service whose product & delivery will be guaranteed by them, therefore, refunds and exchanges would be available to customers.  At this time, all works purchased are sent directly from the artist to you, so we guarantee our shipping and packaging to be 100% accurate.**

**If you need to change or alter your order once it is placed, please contact:  xaanjafree@gmail.com

**Hopefully we may be able to make the change for you before it is mailed out.**

We expect to mail out your order within 1-3 business days from the day the order was received.  We will send the customer the tracking information by email once it is sent out.

We stand by our work, providing quality art pieces directly to you from our studio!

Sincerely,  Xaanja Free, Artist & Zev Free, Artist

These posters are sent directly to your home from the Artist. 

We guarantee through our packaging procedures that posters will be protected within the box during its shipment.  For assurance of its arrival to you, we use registered tracking postal services with Canada Post, UPS, or Fed EX.  We will group your items into one box and find the best possible rate for your order.

We rely on tracking provided by postal services for you to receive your order.  If you have not received your order, it may be delayed due to Covid related travel restrictions.  Please kindly give the postal service a little extra time to get to you.